MoveCo.net

So to start out with, this company has posted many of their own “fake” reviews. The majority of their online reviews are NEGATIVE in nature. MOVECO REFUSES to respond to negative reviews and only seems to respond to “good” ones. I was a real customer- just in case the owner replies that “this customer has not been found in our database”, like he’s done with other negative reviews. MOVECO was scheduled to move is on a Saturday morning, starting at 8am. They showed up at 10:15am. No phone calls-nothing! We had to be out of the house that day because we sold it. We moved from a 3500 sq ft house to a larger, 5500 sq ft house, 18 miles away. The movers showed up in filthy clothes, no uniforms, scraggly hair and tattoos covering their bodies like they just got released from prison. They started smoking immediately and throwing their cigarettes on our front lawn. They were cussing and complaining in front of our small children. When asked to refrain from using such language, they just laughed at my pregnant wife. They damaged our staircase, our carpet and several pieces of door trim. They also broke a glass table, dropped a 70” flat screen and gouges several pieces of wood furniture. I called the company to complain and they never returned my calls. The driver demanded payment prior to arriving at our new home. I reluctantly paid them in cash, $3000.00 and they REFUSED to provide me with a receipt! I would NEVER use MOVECO again. I don’t recommend this company at all! Customers beware! Google MOVECO and look at ALL their reviews on the MANY, MANY different websites. Use a professional, nationally known company like United or Atlas Van Lines.

Let me preface by stating that I loathe having to leave negative reviews, but I feel that this one is unfortunately warranted. First of all, on the day of my move, they stated that they would arrive at 8 am. At 10:30 I finally called them and they told me that they had a system issue and that they lost all their reservations. They finally sent someone at 2 PM. My paperwork stated that there would be two 24′ trucks. They sent one truck. So 6 hours late and of course they weren’t able to fit all my stuff into the truck and by the time they filled their truck they had to come back the next day and finish the job. By the way, I tipped the movers on both days. Also, they left severely damaged walls – in the guest room, a hole actually went completely through the drywall. In the stairs there were two large gashes on my wall. I know these things happen and they stated that I had to file a claim online. I understand these things happen but certainly expected them to make it right. ABSOLUTELY NOT!! First off, their office staff is great, I can honestly say that Olivia at MoveCo is the only reason I’m not getting counsel involved. She was absolutely helpful and responsive. I had to follow up with them weekly just to find out the claim status. They stated that they were currently in between repair services and once they had someone firm that they would be able to send them out. Never happened. I had to reach out on two different occasion after that. I asked if they could simply just write a check to compensate the new buyers since I had just moved out. The new buyers not only had to patch up the holes and the major scratches but had to paint the walls!! The new buyers stated that the repairs would be between $250-$350 due to the fact that the walls needed to be repainted, not just repaired. I completely agree. MoveCo. got their boss Jim involved and he said “absolutely not! he can do $100”. I asked for a call back, but “Jim” never called back. Instead, he had his administrator Olivia call me back and said that $100 is the best they could do. 100 freaking dollars!! Hence the reason why we’re here. I’m going to have to supplement the additional $150 for a mistake that this company caused. And “Jim” didn’t even have the courtesy or the fortitude to tell me himself. He’d rather his staff handle the issue. That should tell you a little of how this company is ran. DO NOT USE THIS COMPANY. PLEASE READ THE NEGATIVE REVIEWS!!

DO NOT USE THIS MOVING COMPANY!!!. Received a flyer and decided to schedule a move with this company. Scheduled a move with this company 2 weeks prior to our move and confirm 3 days before the move date. Was told everything was good. On the day of our move, they never showed up!!! Had to scramble and find another company to move my family and I at the last minute. Never received a call stating they would be late or wouldn’t show at all!! Extremely unprofessional and I would not recommend this company to anyone!!!