Gold Standard Relocation Claimed

In Sept 2021, I was looking into moving services online. I put my info into a sight, and received numerous calls from many companies. One in particular reached out- Gold Standard Relocation. I spoke to John Campanella, who gave me great details, and the “best offer.” I wasn’t positive on any move at that moment, so he had Alicia V reach out to me and explain further, everything that is included in the move. She was nice, they both were. Were. After agreeing to the space and size of what I needed, I realized that I couldn’t rely on the given space versus the amount of money it would cost with the initial quote, as I felt like I shouldn’t have to get rid of any of my stuff just to fit in the size offered, or in boxes, as we all have stuff that won’t fit in standard boxes. I had already given my bank account information to have the deposit charged, to hold the spot/amount, in the amount of $810.21, as they ONLY accept bank account wire, Direct payment into COMPANY account , or credit card with an additional 3% fee. So I chose bank account. I then started doing more research and found out about this company more, and freaked out, thinking they were going to scam me for all the money I just paid. The reviews are terrible, and I didn’t want to be charged all these extra fees that I wasn’t told about, and for my stuff to be ruined, broken, stolen, or literally held hostage. I needed to know flat out, what I was getting myself into. So, I called my bank and closed my bank account before they could charge me. I then sent a message to Alicia (by the way her name is spelt differently via text versus what they have her listed under the company. When I asked about that, I was told the manager misspelled her name—- I should have taken that as a reg flag also!) I wanted to let her know that I’m not going through with the moving company as I didn’t feel comfortable. She then had John Campanella reach out to me via text to reassure me that my rate would stay the same, and more space would be given for my move. I still felt uneasy. He wanted to reassure me that 90% of the bad reviews were for another company that supposedly used the same name- weird! He didn’t want me to be “alarmed” with any of the reviews as he is in litigation with the other company that gave them a “bad reputation.” This is when I learned that this company are brokers, not the actual moving company. Something they decided to leave out up front. Had I known that up front, I would have walked away right then. These people are salesmen, they know how to sweet talk to make you trust and believe them. Trust me, this gets even better (worse really). I then started getting the back and fourth with John having a hard time reaching him. He is full of excuses! In a meeting now, sorry productive day, Driving now, Taking my 7 year old to Dave and Busters and can call later. John finally calls on the night of Wednesday 9/29/21 At 7Pm my time. I’m in California and he is in Florida, so quite the time difference. So, just a bit unprofessional! Also, I have all the text messages to prove these conversations and I will add them to my complaint. During this phone conversation, I had my mother present on speaker, while John Campanella and his wife Shannon Campanella were on the other end. Now I am informed that she too, works with this company. We all had a great conversation, and they again earned my trust. We had personal conversations even, about our dogs which is why we shared pics, about the current political issues/ covid going on in the world. I guess they probably do this to be relate-able, and seemingly trustworthy. I also sent pictures of my furniture to get a better idea of the amount of space needed. I made it VERY clear to John and his wife that because of covid, I am unsure that I will be able to land a job, prior to moving (my plan was to move to Colorado), and if I can’t land a job, then I can’t move. I was reassured by the both of them that they are not here to take their clients money. They will put my move on hold. If I can’t land a job then they would be sure to get me 90% of my deposit back. I made sure to reiterate that because that is a lot of money to lose and I can’t afford that, nor want to just throw money away, if I am unable to use their services. They made it clear that they wouldn’t just take my money. The other factor was that I didn’t feel comfortable giving my bank information again, and I don’t want to pay 3% more to use my credit card. So, Shannon offered for me to make my deposit payment to her PERSONAL venmo account (contract breach right here) which I had no idea they couldn’t do that until I went to get my deposit back, and found this in the fine print. Therefore, they are willing to make a breach in their contract when it benefits them, but not to give me my deposit back, when NO SERVICES WERE USED! Going forward, I received an email from the moving company on Oct 24th stating they would be there the following day, which I had called standard relocation a week prior to put the move on hold since I was offered a job and then it was taken away from me, because I chose not to be vaccinated. This is the issue I explained to John and his wife Shannon, that could happen to me. John stated via text that it was on hold and I was good. Nov 10th, I asked John to call me because I spoke to Standard relocation letting them know I’ll just need to set up for a refund as I will not be able to move. Several jobs offered a position for me, but retracted due to the vaccine mandate. I was told by the rude manager Samuel who told me that John never said anything about a refund because he would have written it down, as if I was a liar. Samuel was so rude, had no compassion, no empathy, simply did not care, and said they could only give me 10% refund. That is $81 of $810! This is when John turned on me, and changed his word, and stated they only give a 72 hour window for a 90% refund. I made it clear that there is no way for me to land a job in 72 hours from the time I give my deposit, and to make a definite decision, which is why via phone they said they would be sure to give me 90% of my refund back. Thus the reason I moved forward without hesitation or worry about getting my money back if need be. After this John went back and fourth with me saying he would call me in regard to my refund, and coming up with a “Considerable refund” and NEVER DID! I told him that it says a lot about he and his company, that I felt slighted and lied to. They do not care. All they care about is stealing your hard earned money, and lying through their teeth. Karma is real and I hope it bites them in the ass really hard. The last message I ever received from John on Sat November 27th, was him stating that he would call me in the coming week. Never heard from anyone after that. This is so wrong! $81 for a service never used, is a complete FRAUD, and rip off. PLEASE DO NOT USE THESE COMPANIES. It’s a hassle and a pain, but use U-haul and pay a little more. This way you go through genuine people that aren’t out there to take your money, and gain your trust doing so, for nothing. Again, photos of the conversations and way of payment will be posted. I selected the photos in order of the conversation, but I am unsure if it will post in the correct order. Just take note of the dates. Hope this helps future movers, and also hoping for a better outcome for a refund. We will see. On to the next place to file the same complaint.

They did a great job. Highly recommend.

The guys were kind, professional, and timely. There was an issue when the truck broke down on its way to its destination (which happens) but even then, the company was amenable, kept us updated, kept our belongings safe, and did a great job. I highly recommend him and his team!

Very good people And reliable! professional grade quality service. the communication was very professional and I believe if I need to use a moving service or any of my friends in the future , I will contact this company without a doubt. And the prices are very good .

Had a great experience working with Sam. He was very timely in his responses and showed up when he said he was going to. I would recommend this company.

The two movers that moved our furniture were professional, friendly and careful with our stuff. They were fun and courteous to my family and did a great job on both ends of the move. I’d hire them for any future moves.

Efficient, Exceptionally good service, affordable, and very professional staff. I highly recommend Gold Standard Relocation for your next move.

These guys were friendly, on time, and despite the task being tougher than any of us anticipated worked hard through completion. Highly recommend.

They came quickly and worked diligently. I thank them for helping me out of a moving jam.

I have nothing but great things to say about! They were able to schedule me last minute, gave me a great price, and showed up early. I don’t know what I would’ve done without them and they are definitely gonna be my go to for any future moves!

He and his crew were awesome. He was easy to communicate with, took care of my possessions, and got what seemed like an almost impossible job done! He will find a way to move even your heaviest and largest items! I couldn’t be happier with the job he did.

Not only did they always kept me up to speed on what was happening, they were also very polite and professional, they worked with me finically and made sure I was taken care of!! They listened and they took care of my things and went out of their way for me. I will definitely be using them to help me move into my new place. I never have to look for a new moving company again!

This company is amazing. I had an emergency & needed service immediately. Within 3-4 hrs. They answered my call. The very next day they were out. The courtesy, respect & professionalism was over the top.

I really appreciated the fast response to my initial inquiry- within less than an hour I had a quote and a date scheduled. All my subsequent questions were answered equally as fast. Great communication, which is a high value for me. The work was done quickly, efficiently, and professionally — best mover value in town !

They were finished with the job before us and called wanting to start 2 hours before our scheduled time. That was great for us so of course we agreed! They were great to work with and fun too. They took good care with everything they moved, like it was theirs.

Very quick with moving my apartment into truck! Highly recommend

They came and got the stuff I needed moved very quickly. They distanced appropriately and were very respectful.

These guys were great, worked quickly, communicated well, and made sure to take proper care of our belongings. Will hire them again next time!

We were so pleased with Gold Standard Relocation. Very professional, courteous and friendly. They have a lifetime customer.

Great service! Good communication and the gentleman that showed up couldn’t have been any nicer or more pleasant to be around. They did a great job for me and took a huge burden off my shoulders.

He and his team were wonderful! They kept us in loop at all times and were very responsive with our questions. The stuff reached unharmed and on time! The team was thoroughly professional and we will use them in the future again!

The service was amazing!! They showed up a little early and got right to work. Everything was packed up and moved with care and I couldn’t believe how quickly they got it all done! I highly recommend them and will definitely use them for my next move!

These are the best movers ever. The highest level of professionalism you can expect. Quick, quiet and super efficient. I would recommend them to all my friends and family. I am glad I selected them from all options. Not only they had the most competitive price but also responded to my messages immediately and did an amazing job. I strongly recommend them.

Gold Standard Relocation was very professional and careful with my move. They did 100% better then my last move company. They were quick and efficient. I would use them again and recommend them to whoever needs help with their move.

Sam and his team are true professionals. This was by far the best moving team I’ve had in many, many moves. They took great care to protect our furniture and TV and moved some big pieces with ease. At about half the cost of most other movers in the area and excellent reviews, hiring this team is a no-brainer. Highly recommended!!

The guys were super helpful and really quick with our move! 10/10 would recommend for the overall value and a great job done.

Hired them to move a washer and dryer and then stack them at the new location. They showed up on time, moved the appliances, got them stacked without any issues. Friendly and hard working guys.

Everything was good. They moved a bunch of furniture for me, some of it heavy and unwieldy, first down and then again up three flights of stairs. I was very happy to have someone help me with that.

Very responsive and professional. Moving job was done quickly and efficiently. Wouldn’t hesitate to work with them again! Thank you!

They were very responsive, polite, kind and super good natured about moving furniture down a narrow flight of stairs figuring out how to make it fit in my van. They helped us unload at the storage facility as well. Truly saved us in a serious pinch! Highly recommend.

Working with them was easy and efficient from day one. Every question was answered promptly and the two men who came to do the job were pleasant, hardworking, and careful. Highly recommend.

The team worked non stop all day long until the job was done. There were no hidden fees or charges for packing materials. They were upfront, honest and they were a pleasure to be around.

They were responsive to my call and was able to schedule me for my desired move date and provided written confirmation. I received several confirmation emails and texts before my move and on the move day they were on time. He and his crew did an outstanding job.

He and his crew were amazing. So fast and efficient, as well as very helpful and friendly. As a family of four it wasn’t a small job, they worked every minute till the job was done. By far the best movers I’ve ever hired, cost is fair, not the cheapest option but definitely worth a little more.

Great experience! The guys were prompt, very professional and hard working. Will book them again in two weeks to move my daughter. I am really happy that I booked this company.

Everything went well.. 3 movers were very hard working, patient and polite. Did excellent job.. definitely recommend their service.

The best!! Seriously. The movers were very responsive and on time. They were extremely professional and personable. 10/10 would recommend them. And the timing, don’t get me started on how quickly and efficiently they worked.

They wrote me back very quickly with an estimate and were very helpful throughout the process. On moving day they were a little late, but provided constant updates on where they were and handled the actual move extremely well. Would definitely use again!

The staff’s professionalism was appreciated on all levels, from administration to the knowing energetic crew. They made something hard look like a walk in the park – for them – despite the stress of having to set up the move and then make it across state lines without complaint. Topnotch and a pleasure to know.

They were efficient and careful with our items. The gentlemen were also kind and accommodating. I would definitely recommend.

I have never used movers before so I was of course skeptical. However, gave it a shot and definitely do not regret using these hardworking men! They were on time, worked quick, & were very responsive. 10/10 recommend!

These guys were Great 👍🏻! They called me to let me know when they would arrived and were right on time! Did an excellent job and I would recommend them to anyone looking for caring and responsible movers! Again, GREAT 👍🏻 job! Thanks.

It was actually one of the smoother moves I’ve done and I’ve moved several times. He and his worker move quickly and professionally! Thanks

The guys did a great job. Everything was wrapped and protected nicely. They helped disassemble a large loft bed and out of all back together and was flexible to help move things at final destination so make sure we liked the positioning. They are a little more expensive than some of the other quotes but well worth it.

Communication was great, even when I had to change the date. They were very courteous and respectful of my time and my possessions. I would definitely recommend them to anyone needing to move.

Movers arrived right on time, everything was carefully wrapped, i.e. furniture with movers blankets. The men were courteous and professional. We’re very pleased with them!

The movers were very professional and had all the tools needed to get the job done. They moved fast, were thorough, disassembled and assembled our furniture, were responsive to any moving request we made and we’re very nice. They came to work and didn’t stop until it was all complete. I would definitely recommend them and use them in the future.

Wow! These guys came to the rescue. Our other movers left us high and dry. They came same day and worked so hard. They were polite, fast, efficient and most of all worked in the cold, rain to get us moved. Nothing but good things to say! Thank you guys! Rockstar’s!

The guys were great! They were professional, friendly, and moved all our items quickly and carefully. I highly recommend them!

Most professional experience I have had in a long time. They were fast! I would highly recommend using their service. You will not be disappointed

Excellent manners and professionalism. Some parts of the move were tricky but they did them nicely. Used up spare time for furniture assembly with a little extra pay when I found they do that service also. Highly Recommended.

I hired them to move some items and to put together an item for me. They were Very professional. Went out of their way to help me. I’ll definitely use them again and refer them to friends.

They did a great job with everything we asked them to do from moving furniture to junking old TVs. Very responsive and professional from the beginning to end. Thanks guys! Will definitely hire again.

The team arrived on time and very professional. The gentlemen were polite and task oriented. They did an amazing job and I am so glad I had them for my move. I would recommend them to all my family and friends. Thanks so much for an outstanding job well done.

The great customer service in booking and the move both went very smoothly! I appreciate their responsiveness and how fast, professional, and efficient from both the start of requesting a quote to the day of the move! Thanks so much. I’d definitely recommend them.

Sam and his crew were very accommodating. They worked great as a team, very respectful and I would hire them again…and definitely refer their company. Their estimate if time needed and expense of move was very accurate. Thank you!!

This part of our move was extremely heavy and the weather was very hot but the crew pushed through and did an amazing job.

They helped my stressful move run smoothly, they worked quickly and efficiently. Our furniture and possessions arrived intact and damage free. I would definitely recommend them to friends and family.

Movers were very good, called to let me know arrival time and worked efficiently. I appreciated the care they took with all my things and how quickly they were able to move me!

Moved items up a flight of stairs. Very responsive and professional. I highly recommend them and would use them again.

Excellent and dedicated personnel that helped me move all of my furniture to my new home with very short notice. I would recommend them for all local moves.

They unloaded my 20 foot truck in an hour, and it was loaded with a lot of stuff. The 2 guys were cool and friendly. The price was real good for a last minute move and the time it took them! Would definitely recommend them!

Very professional. Had to cancel the move last minute due to covid and they were very understanding! Very professional and personal

The team did an amazing job. They were punctual, moved quickly, and were very careful with my stuff. Also had great attitudes about everything. Would hire them again in a second.

Outstanding during the pickup phase of this move. Took excellent care of my property to be moved and respected the home itself. Will update on the final delivery

Best moving experience ever!! Definitely use again & recommend to anyone moving! Totally hassle free, no surprises! Did exactly what was promised!! Such a pleasure after some movers I’ve dealt with in the past!!

Everything about this company is 5 star. I have no complaints. I received exceptional service from everyone at this company. From the gentleman who booked my moved to the gentlemen who moved me. I’m horrible with names, I’m so sorry. Either way, they made this stressful time less stressful.

When the guys came, they went right to work. They guys were professional, courteous, knew exactly on how to pack and move. There are some companies out there with big names that couldn’t even compare to these guys. Will definitely be using them for all future moves!

These guys did a great job. I couldn’t be happier. They didn’t waste time and were the first movers I’ve had who didn’t break anything. Plus you cannot beat their price

Smoothest move ever! Owner shared tips on how to prepare and called and texted to confirm a couple of days before the move. His crew worked efficiently, and the move was completed within the time expected. Hourly rate was very affordable. I will definitively use them again!

Had a great experience with Gold Standard Relocation. Staff was friendly and punctual. Excellent pricing, too. Highly recommend!

Very accommodating on short notice and traveled quite a distance from the unload address. THE best value in moving. Will definitely be using in the future.

Great company. The two movers who were sent for my job showed up in time, were friendly and professional, and took great care to ensure my belongings were safely moved. Would definitely recommend them for any sized move.

Gold Standard Relocation was extremely responsive and worked quickly to get our move done. Extremely satisfied and happy with their service.

Two very polite guys came to our house and moved half our house around. So nice, careful and a pleasure to work with. Would trust them to move us again.

They arrived on time (Called previous day and also when they were 45 minutes away, so I was at peace knowing that the movers are really coming). Obsessively shrink wrapped my furniture and took good care. Very fast and efficient. Accommodated every request and even agreed to pick up some loose unpacked articles.

I have moved 4 times in 3 years and this is the best moving company that I have used in terms of efficiency, professionalism and price. I would absolutely use them again and recommend them 100%!

On time, cordial, and went out of their way to make our experience great and save us money too!S

Showed up on time, organized, and ready to work. Moved our entire house of furniture without any issues. I will gladly recommend this company.

Absolutely the best moving experience I’ve ever had. These guys were on time, professional, never complained, willing to help in any way they could. We had a pretty complicated move that involved several pickups and drops. All happened without a hitch. Can’t thank these guys enough.

Highly recommended! Best movers I’ve ever used, hands down. Extremely friendly, polite, courteous staff. Very hard working and efficient yet careful with your stuff. It was about 95 degrees the day I moved but the movers never stopped. These guys were awesome. Very impressed! I never leave reviews but I feel strongly enough about this crew to write one. Thanks especially to Sam, who was excellent to work with over the phone, and movers were top notch!

These guys are courteous and professional. It was the smoothest move we have ever done. Thank you Gold Standard Relocation.

These were the most professional, kindest and FASTEST movers I’ve ever used! They were really well priced, too. They were recommended to me by a friend, and I highly recommend them to anyone who needs to move!

Everything seemed great when we first booked and had our stuff picked up. After that it all went down hill. They give you an estimated delivery time of up to 21 business days, be prepared for it to take the full amount of time to get your stuff. My stuff didn’t show up until 5.5 weeks later because of weekends and holidays. They blame the length on the industry taking a hit and not being able to find drivers, as a business you should prepare and not bite off more jobs than you can handle or extended that estimate time. Once my stuff finally did arrive it all had smoke and water/mold damage. We had to have everything delivered in our driveway otherwise our whole house would’ve smelt like a bonfire. I had zero heads up on this from the business, I only found out because the driver told us. We were also informed from the driver that the business wanted to charge us an additional $800. I’m not sure why they wanted to charge us more but the driver was kind enough not to make us pay that. I was very frustrated that my items were damaged after waiting a month and a half and no one informed us prior to delivery. So of course I call gold standard to see what they are going to do for me and I’m sent in a nasty circle of calling different numbers to try and get ahold of someone. I finally got sick of not hearing anything so I filed a complaint with the better business bureau. They have been trying to help me get this rectified. I have spent about 3 hours this week alone on hold to either be disconnected or sent to voicemail. It has been 2 weeks since my items were delivered and not once have I received a phone call or email from anyone other than the BBB. I recommended you don’t get fooled by their “good pricing” and go elsewhere. Just about every real review I have read the customer has stated that the business tried to charge them more money prior to delivery. I truly believed I was picking a good company to do my move. Now I’m stuck with no furniture because it was all damaged and unfortunately things I’ve had since I was a child had to be thrown away because of mold or smoke damage. Be very careful about the “positive” reviews you read. You will notice most of them are posted on the same day and after someone gave a negative review. The company is smart in that aspect, they make sure they push the bad reviews down and keep their rating up.

The movers were very prompt and delicate with all our items. Very nice as well and was willing to go above and beyond.

Excellent services, both before and during the move. On time; efficient. No damage to anything. Very friendly employees. Very responsive to our requests. I would highly recommend Gold Standard Relocation.

They understood the components of the move and took it from there. The initial house visit, followed by the packing and the actual move were impeccable. Nothing was broken or missing, no walls were damaged. The crew was diligent and professional and everything went smoothly.

The movers showed up 45 minutes early, which was great for me and they were excellent. Professional and worked quickly. Highly recommend Gold Standard Relocation!

They expressed professionalism, cleanliness, were always quick to respond. I have already recommended them to several of my friends who are moving in the near future. My one concern to a move was Covid19 however they made me feel so incredibly safe (their drivers + movers wore masks + gloves and always kept their distance). I would definitely use them again!

Estimate was timely & fair. Movers were on time & quickly & professionally protected my furniture. When arrived at destination, again, very quickly unpacked & arranged furniture in place. Recommend highly.

We used them for a local move. From quote to packing and unloading everyone was awesome. Efficient, courteous, friendly, paid attention to detail and treated our items with respect. We will use them again.

The moving crew was exceptional. They were experienced, conscientious, polite and efficient. Logistically, the move was challenging but the crew was positive and never complained. I have recommended them multiple times and the reviews are always stellar.

Very nice staff , prompt on show up time, worked very hard all day to get the job done . I would totally refer them to others.

They were attentive to our needs during the move. We chose the full service package, packing and moving, and their prices were reasonable and we are very satisfied with their work.

The movers were on-time, courteous, and professional. All items were packed with great care and attention to detail and then unpacked at the new location within three hours! I highly recommend this company and will certainly use them again for any future moves.

I have only excellent things to say about them! Their movers arrived punctually, worked efficiently and collaboratively, and were friendly and courteous. I was extremely satisfied with our move, and highly recommend Gold Standard Relocation.

Gold Standard Relocation was excellent. This was our first time hiring a moving company and we were not let down. They were fast and efficient. I would recommend them to anyone and would hire them again.

Amazing team of 3 professional movers! Fast and very cautious with my furniture’s. Great communications. Very attentive to details and generally a happy team to work with!

They showed up on time, spring in their steps, and took great care with the family heirlooms we wanted out of our dank basement! So glad to have their professional hands on deck! Will definitely go back to them the next time we need to move things from Point A to Point B.

Great experience – the two movers were right on time, efficient, and took care with all of my furniture. I got several quotes before choosing them and they beat every other company on price, without compromising quality. Would hire again.

I just received the worst customer service from Luis S. Our call dropped twice. The first time it happened, I called the company back and talked to him about a quote. Second time it dropped, I waited for his call and missed it. He proceeded to them send me a text insulting me. I WOULD NEVER CONSIDER THIS COMPANY FOR ANYTHING AFTER THIS.

This is the most horrible service I have ever had. They took all items/furniture and held them for 3 months telling me it’s coming “next” week. When they eventually delivered the stuff they asked for more money or otherwise they will take the items to the storage and charge me even more. My lawyer says it’s extortion. Some furniture was broken and I had some random boxes of some other poor guy. DO NOT USE THEIR SERVICE

Highly recommend! Showed up on time, worked quickly and carefully, and made my move go more smoothly than I could have hoped.

Had a wonderful experience with the move. Many thanks for being extra careful with our new home. Excellent team highly recommended. Very fast and efficient too.

He was very patient with all my questions and concerns in regards to my long distance move. He thoroughly explained all my options and what the best value for me would be. Will definitely use again and highly recommend to others!

Very professional team helped with packing and moving out of state. Took great care of objects and friendly.

These people are liars, cheats and thieves. They picked up 4/16promised delivery in Texas 4/21. Picked up in Pa, and brought it to a warehouse in N.J., where they then went through our boxes and took what they wanted. Stole my Werner ladder and replaced it with a a broken no name ladder. Blocked our phone calls and refused to tell us where our stuff was. They didn’t deliver until May 19. Too many things to list that were stolen or broken. They stole all my snap on hand tools that were in a tote. They should be in jail. Should be 0 stars, but they won’t let you post without it.

I would highly recommend their services. They are responsive, provided me the best quote, hassle free and great service. Thanks for making my long distance move easy.

Very nice and get the job done people. Very reasonable with price. He was easy to contact and stay in contact with. We will be using them again. 10 out of 10 recommend to anyone.

A very friendly interaction with a great company! I got an accurate quote, a great price and they were right on time! Leave it to us!, should be there motto. They breakdown tables, dressers, beds….everything! I will use them again. My lower back is thanking them today!

Awesome Company from the first phone call to meeting the owner to the execution of the team on our moving day. They helped eliminate our stress and were so great to work with.

Had an awesome experience with the gentleman who came to do my move. Very nice, very thoughtful, careful with all my belongings. Treating everything with kid gloves. Explained every step they were doing. Would definitely recommend.

This was our 6th move in 5 years and was by far the smoothest one. From the front office to the guys who did the move, everyone was friendly and professional. The moving guys took great care with our stuff and worked efficiently. Highly recommend these guys!

The entire team was fantastic. Moving is stressful by itself but these guys helped alleviate a lot of it. All furniture’s were moved without any problems. Use them if you want to have an worry free experience

Though my request was last minute, they still managed to squeeze me in their schedule, the job was quick and the movers were very efficient

Had such a great experience with them. The drivers arrived on time, they handled my boxes and fragile items very well. The people in the office guided me through everything since it’s my first time moving they made it much easier. Thank you.

Last minute move. I was losing my mind trying I find movers. But these guys saved me a massive headache. They were all very polite and on time. They moved everything I had within the hour! Fast movers and a great price! Thanks a lot guys!

They did a good job. It was a 5 story walk up job that was difficult. They handled it well.

What a great experience. He kept me informed of his time frame. The people that worked with him were so professional and kind. Definitely recommend this team!

They were cool, fast and careful. They were great with all of my antiques! As a young women my roommate and I felt really comfortable and safe with them. Will absolutely recommend to all of my friends and family!

It was a great job and good price. I thought it was going to be a basic move. But the main guy is a whole character. Did a great job packing all my stuff in the truck. I was doubting it but clearly they know what they are doing. Totally recommend them. And if i dare to move i will definitely call them for the job. Thanks!

Excellent service! They were very punctual. Packaged and covered everything with care and we received everything in excellent condition. I would definitely recommend them.

Definitely recommend them for your moving needs. They helped us move a heavy treadmill to the basement. It took them less than 15 mins to move it and they were careful with the treadmill and the floors. I will definitely consider them in the future.

He and his two assistants did a very good job with our furniture move. Everything was wrapped in cellophane and there was no damage to the furniture or the house. I would recommend him to others.

Great team. We needed a large commercial tanning bed moved and they handled it all with ease. We will definitely use again! Thanks, Sam!

I’m sorry, can’t remember the 2 young gentlemen name, but they were very hard working, efficient and a pleasant to work with. Will definitely hire them again!!

Hiring Gold Standard Relocation to service my long distance move was well worth it. I was quoted way more by other companies and I wanted someone that looks like me to help me… so I tipped him generously. His crew was nice and polite and felt like family… My Husband and I enjoyed them… I would Recommend them and use there service again…!!! 5 STARS…!!!

My experience having Gold Standard Relocation move some woodworking equipment and a gun safe could not have been better. The guys were hardworking, courteous, conscientious, and dang are they strong! I really appreciated the C-19 precautions they followed. This company is highly recommended and I will definitely use them again. Thanks guys!

Very professional and helpful! My wife and I booked Gold Standard Relocation a few weeks before we were planning to move, but we ended up having to change our plans at the last minute. They worked to help us as much as they could, even recommending other movers when they weren’t available at the last minute. I’m sure we would have loved working with them if we could!

BEWARE OF THIS COMPANY! The reviews are fake, I promise. I’ve been missing ALL MY EARTHLY BELONGINGS for over a month now. They are so rude & unresponsive. I filed a complaint with the BBB and not only did the company lie many times (we have physical evidence proving it) to the BBB but they’re STILL holding my belongings and are refusing to refund anything. PLEASE PLEASE PLEASE be careful

Great experience, the guys were very professional. They moved a commercial treadmill and they were in and out in about 10 minutes. Highly recommend.

This is an amazing team!! They have helped me with moves 3 times. This trip they did an amazing job!! They are professional, funny, hard working and they know how to move things!!!

They came on time, had all the equipment and materials ready to carefully move all my stuff, and the price was great. I would hire them again 100%

The crew was very helpful and efficient. They were lifesavers when we were preparing for a move. Best of all, they brought positive energy to a very stressful and exhausting situation. We are very appreciative and recommend highly!

Great service from these guys! They met me at a store where I bought a huge piece of furniture and moved it to my living room for a very reasonable price. They also did everything possible to protect both the furniture piece and my flooring, which I appreciated. Super professional and punctual. Absolutely recommended!

They were awesome! Communication was prompt and personable- they came on time and did a great job ! I would highly recommend hiring Gold Standard Relocation.!

They did a Great job ! They were professional and showed up at there scheduled time. I scheduled them for 2 hours and could have used more time. I would recommend them for any small jobs!

They did a really great job for me. They were very efficient, and even arrived 15 minutes ahead of schedule. That is perfect timing to me. They were very respectful of my belongings and my home. I would use them for my next move, or just to move appliances.

These guys are awesome! They’re professional, easy to work with, friendly, responsive, accommodating, and efficient. I used them for a long distance move and they made the entire process seamless – great at communicating/giving me updates, were happy to answer any questions I had and were very accommodating. They did a fantastic job and had positive attitudes. I highly recommend using them!

They were very creative in working around the challenges presented and worked so hard and diligently throughout the day! They took down and set up furniture, without any issues. They were wonderful to work with and I would definitely use them again!

He was super responsive and took amazing care of my property during the move. They worked fast, but took excellent care with everything. Would highly recommend working with them!

The group was just very professional, plus they were on time and stayed until I was satisfied that the job was complete. Very courteous, cleaned up and left things very neat, I would recommend them to anyone looking for a good company to help with your moving needs.

I was most impressed with what a terrific attitude and level of care Sam and his guys had for our move. They were punctual, personable, and lovely to work with. They placed runners down on the floors, covered all the wall corners to avoid dings, and wrapped all the large furniture prior to moving it. They treated our furniture like their own!

I took their moving services . They communicated well, arrived on time , moved everything with care, wrapped all furniture for protection. They are very professional and efficient. Highly recommend.

Great professional team. They were super helpful and got us through our move with our any hiccups. Thanks for the great experience, as moving can be a big chore and these guys knocked it out of the park.

We originally contacted GSR in late January for our move from Washington state to Texas. When I spoke with Andy on the phone, he originally gave me a quote for a two bedroom apartment at $1,700 as he had a truck heading that way after another move and didn’t want it to come back empty. We gave an initial deposit of $450. I learned this is a lie they tell potential customers to make their rates seem discounted. He stated the movers would come, wrap, disassemble and load everything and we wouldn’t have to do a thing. This sounded great so we jumped on board. I will say, I didn’t do a good job giving an accurate description of what all would be moved. Andy did however leave off some items of our original packing list that made the quote appear cheaper than it should have been. Additionally, he did not inform us that it costs money for the movers to wrap our items. We were told that a few days prior to our move date, we would be contacted by GSR to set up a final date and time for the movers to come. I kept having to call GSR to schedule this, and when they finally gave me some dates, it was either the day before or the day after our two dates that we had selected as our pickup window weeks prior. I told them this would not work as we weren’t 100% packed yet and we had to be out of our apartment the other date. I finally got word that our pickup date would be 2/13 sometime between 12-4 PM. I was told the movers would contact me to inform me of a more specific arrival time. I spoke with Garrin to do a QA call. Garrin, is the absolute best person at this company. I gave him extremely detailed descriptions of all the items that would not be in a box, as well as specific numbers of XL/L/M/S boxes. I also requested that he add 2 boxes per box size to the count to ensure we would have enough space. Our price went up to $3,300, and we had to put down an additional ~$800 deposit. This was fine, as we understood the price would go up. Day of the move, I hear nothing from GSR or the moving company about their time of arrival. I call GSR to ask about when they’re arriving, to which they had no answer and had to figure it out. They get back to me and say the movers will call with an ETA. No call. I call again a couple hours later and again, they had no idea. They call me back and the time has now changed to 4:30-6:00. The movers call me at 5:50 and say they’ll be there in an hour. They show up at 7:00 completely unprepared. They did not know what needed to be moved, they showed up in an unmarked truck and had no semblance of professionalism. They do a walk through, and after speaking amongst themselves in another language, tell me that not only has our quote gone up to $5,500 but that they require an additional $1,800 deposit right then and there, even though GSR told me I only need $1,050 on a cashier’s check, which I had. With it being 7:00 PM, I couldn’t get a cashier’s check to which they told me I could Venmo them. I was not about to send $1,800 cash to a stranger. They also informed me it would be $25/piece to wrap my items, even though I was never told this. I said okay don’t wrap it, which they said they wouldn’t take if it they don’t wrap it. I called the GSR emergency customer service line and they were able to drop the wrap charges by $25, which was a slap in the face. My biggest issue with the moving company was that they were not able to explain why they claimed we needed 500 more cubic feet. I eventually refused service and they left. We loaded everything on the packing list, as well as additional items I did not plan on moving due to the price, into a pod that maxes out at 857 cubic feet, and I had plenty of space. So at that point it became clear to me the extra 500 cubic feet was a play at more money. Sam, a “manager” offered a $200 refund as long as I did not say anything negative about the company. In my opinion, we deserve the full amount of the second deposit, as we were lied to and the moving company tried to force more money out of us. Do NOT use this company.

Gold Standard Relocation was a pleasure to work with. They worked hard to accommodate our short turnaround long distance move. I would definitely recommend their services.

We had a great moving experience. We had some heavy pieces and some going up 2 levels. The guys did a great job. No damages to our property or our new home. I have already referred people to them.

My best experience working with movers so far (and I’ve moved quite a few times!). I would recommend this company! The process was very smooth and the movers were very nice and hard working.

2 men came few minutes before scheduled time. Move went very smooth. NO complaints. Excellent job performed by them. I strongly recommend them.

The team worked hard and quickly despite a hot day and lots of stairs. They had to move us from a second story condo to a two story townhouse and neither place had an elevator. The job was done quickly and we ended up paying less than quoted.

Moved a heavy treadmill into our basement. Professional ,friendly and masks were used. From first contact to finish they were excellent

Great job. Job took longer than expected, but I can’t really complain since guys did an excellent job. Definitely recommend.

The gentlemen worked hard and quickly in the 2 hr time frame. They carefully secured all items moved, and in spite of the rainy weather did extremely well. I will call on them again if needed.

They were very careful, cordial very professional. Our moving was not an easy move but these guys tackle the job head on. Very grateful for their hard work and support! God Bless! Great company.

Super happy with Sam and his team! He responded to my request quickly. Gave me the option to to do the work sooner when his prior job finished early. I accepted and he showed up when he said he would. He completed the move of our treadmill quickly and professionally. I highly recommend them. Thanks Scott!

They did a beautiful job with making our move smooth. Every interaction was prompt and professional. I would definitely hire them again!

He was extremely communicative and organized. I had quite a bit of stuff, they made in out quickly and up to the new apartment in no time.

I was super last minute with a couch move i needed and these guys were fast with response times and fitting me in. Definitely recommend!!

Our 3 movers were great. Very friendly, quick and careful with our belongings. Would hire again and recommend to others.

The move went well and both of the guys were right on time. We finished just under the 3 hour limit and they were able to navigate a tricky downtown parking situation and second floor walk-up with no problem, super efficient and little fuss.

We could not be happier. Efficient, honest, and really nice guys. We even used them for an intown move because they were more affordable than the local companies even with the extra mileage fees.. Thank you!!!

They were amazing. They were on time, efficient, polite and had great attitudes. Plus nothing was damaged at all and they completed the move at the lower end of the estimate!

They deceived me that they were not brokers but they were. They gave me a quote and collected $800 upfront payment from me to take my belongings from Boston to las cruces. After payment, they assigned the job to another company who recalculated the same quote again and charged me an extra $2000-like take it or leave it. This was so frustrating. When I contacted their customer service, they advised I comply or my belongings will not be shipped and my downpayment forfeited. It took 17 days for my belongings to arrive Cruces against 10 days promised by gold standard. Upon delivery, I noticed one of my fans was broken. I called gold standard to report but no one answered me again. It was deception from beginning to end. I will never recommend this company to anyone. Beware. Their review rating is fake.

Movers were professional, polite and effective. Far better than the other moving companies we’ve hired in the past. Would definitely recommend.

They are also very professional and provide great customer service. The facility is always very clean, security is always on site, I feel safe knowing my belongings are their!

Super friendly and very professional! They came on time and worked very efficiently. I was moving into a new construction, and I was very grateful how careful they were taking furniture through doorways and up narrow steps! I definitely would recommend them!

Had a great experience with them. Called 2 days before move due to most of our help backing out. Had a truck and crew ready when needed. The guys worked hard didn’t waste any time and got the job done sooner than expected. Rep was friendly and responsive

They are VERY professional, polite, and fast, they break down your furniture and put it back like me, the gentleman wrap necessary items, and are carefully with glass and personal items, GREAT PROFESSIONAL JOB.

They did an incredible job. I needed a queen size platform bed assembled and a new mattress and boxspring moved upstairs. The work was fast, thorough, and he went above and beyond. I’m very grateful for his help and will definitely call him next time I need furniture to be assembled and/or moved.

Gold Standard Relocation did an amazing job! Moved and assembled a new treadmill. Excellent work! Professional and great personalities. I recommend them! When I move or if I need anything assembled I will be calling them!

They were great. The day before my move, some of their crew had been in a serious accident and they were short staffed. They were able to successfully move around the schedule to move me on time. For the move, two men came early, packed and unpacked everything fast and carefully. They were professional and polite and everything was done in less than four hours. I highly recommend using them.

I was in a dilemma my move in date kept changing and they were very understanding and worked with me each time I had to reschedule. They worked hard and did the job, plus fair pricing! I would recommend them to anyone! Thank you guys!!

Do no use! This company essentially stole over $1100 from us. The sales rep and manager gave conflicting information, the sales rep never called back after we called over 11 times, and the manager refused to speak to the sales rep to confirm that he gave faulty information. Do yourself a favor and skip this company. The manager went so far as to say that he “will gladly deal with the BBB. We have a very close relationship with the BBB and they are very familiar with our estimate”. Not their first time having complaints filed against them I guess? Use at your own risk, or better yet, go anywhere else. Read more at: https://www.mymovingreviews.com/movers/gold-standard-relocation-8251

I was very pleased with him and his colleague. They took great care with my move and requested all of my asks. They were kind, courteous and worked really hard to get my move done. I would highly recommend them.

They were very creative in working around the challenges presented and worked so hard and diligently throughout the day! They took down and set up furniture, without any issues. They were wonderful to work with and I would definitely use them again!

Great company, great guys. I will be using Sam and his team for all of my future moves. Have already recommended him to 3 other friends.

Great experience! They did a wonderful job in record time, we were very grateful they came through in time for our mom’s move! Will use again

They were actually early for my appointment. Even though we didn’t have everything packed up nicely they managed to pack and unload everything within the quoted time.

Two very hard workers showed up on time. Worked through the heat and the pandemic. They wore masks and gloves and did exactly what we needed. A good experience overall

They were professional and executed my move with precision. They started on time and worked diligently and non-stop to finish ahead of schedule. I would definitely recommend them and would hire them again. Thank you!

Great experience with them. They were speedy and professional. They moved all of my things and were very professional. Would recommend them to anyone!

Great service and workers. They took care of everything with zero damage. Some of the best movers I have had to date. Will be using again.

Movers were awesome! They arrived on time, they’re very efficient with their work and very polite.

Had a very good experience with this company. He was the head mover, and was accompanied by two more folks. The move was done very fast and without any damage. I recommend it!

The whole process was quick, efficient, and smooth. The team was very respectful of my belongings and moved my valued items with careful attention. I will use them during my next move!

Used them last week for my move and they were great. Very efficient with each trip from my apartment to the truck and not a single scratch on anything. True professionals and will use them again for my next move.

Sam and the crew from Gold Standard Relocation were incredible. Kind, efficient, and transparent about fees/rates. All crew members were masked and abided by social distancing rules as much as possible. Would highly recommend for your next move, big or small!

They came suited with medical masks to protect from COVID. I would definitely recommend these guys and whenever I plan on moving again y’all will be getting a call. Thanks for the help