Get It Done Transportation is family owned and operated, fully bonded and licensed. After being in the auto transportation industry for over 15 years, and working for various companies, it was always a dream for me to open my own brokerage and not being handcuffed working under other companies policies, where customers are just an invoice number and having to make a quota. After realizing the existing gap of customer service in this industry, I wanted a change and seen a vision. I personally felt with having something as valuable as your vehicle, motorcycle, trailer, or boat transported there should have definitely been more one on one customer service. Giving the opportunity to transport your vehicle, you will receive A Plus, 100% Customer service, I will work around the clock to make sure your transportation goes as smooth as possible keeping it stress free and giving you the commitment your hard earned money deserves.I will walk with you hand and hand making the calls to the carrier, and following up with you so you know where your vehicle is at all times and this is where most brokerage’s lack, being that we get paid to find you the carrier once your car has been assigned they will just give you the carrier’s information and tell you to “have a good day”, not here this is the gap in customer service I take pride in closing. I want you to know as our customer to be confident, I will be in your corner throughout the entire process even after your vehicle has been assigned to the carrier, from the moment you commit to our company until the moment your vehicle is safely delivered in your driveway.Fleet Express Transport provides full auto transportation services, freight transportation and logistic services.
Welcome to Get it Done Transportation
Get It Done Transportation is your official gateway to the auto shipping world. We are one of the few auto transport companies in this industry where you work directly with the owner; not a sales agent or customer service rep. Get It Done Transportation understands that the second largest investment a person makes in America is their vehicle. So we understand that choosing the right company to transport that vehicle can be a stressful decision. Thats why our 15 years of experience in the industry gives us an advantage that benefits YOU! We pride ourselves on making your transport not only hassle free, but stress free as well; because we value each and every customer. Our goal is 100% satisfaction.
We will work with you through the entire process; from the moment we pick up your vehicle until the time it reaches its destination. And, because we are owner-operated, you can expect no long on-hold times or uncaring customer service reps that do not answer the phone. We offer a 24/7 customer service line that goes directly to the OWNER. This ensures that when you have a question or concern at 1:00am, someone who cares WILL be there!
Get It Done Transportation GUARANTEES your quote. We pride ourselves on working with the highest reputable carriers in the industry and our integrity costs a lot more then closing a deal. If we have to lie to earn your business, we would rather not have it.
We will match any legitimate shipping quote from a competitor, but please keep in mind that in this industry as in all others, you get what you pay for.
1 Reviews
We want to thank Get it Done and Joe for getting our car back to us. It took us quite awhile to get it back due to problems at the collision place. Although it was rescheduled several times, there was never any problem with Joe. He continued to say when it was ready, he would get it here and he did. Thankyou
1 Reviews
Get it Done delivered my car eight days late and broke many of their promises to me in the process: In early June I got a quote from Get it Done to transport my car across the country. Their website states: “We guarantee all our quotes for 30 days. That doesn’t mean you have to ship within 30 days, but you do have to book within 30 days of receiving our quote to get our fixed-rate guarantee.” I did book within a few days of my quote, which was an all inclusive $1,290. The amount I ended up paying, including Get it Done’s fee, was $1,640. Get it Done’s website also states: “We never require a deposit. We will never have you pay a driver directly. You will not be charged until the driver picks up your car. Even then, your driver will not be paid until they deliver so they remain highly motivated to complete the task.” However, I was forced to pay a $190 deposit. Still, I went with them because they told me they would make sure I got my car on July 2nd. Then, in late June, before my car was supposed to be picked up, I did not hear from them, and after trying to reach them for several days, I was told my car would be picked up a few days later than initially promised. But I was assured the car would still arrive on July 2nd. After two more days of trying to get in touch with them and not hearing anything, I was told that they needed to find me a new driver and that the car would now be delivered July 3rd or 4th. My car was not delivered July 3rd, or 4th, and I never heard from the driver. Every day, I tried to call Get it Done and ask them what was going on, and either they would not pick up or return my calls, or they would let me know that they would call me back and try to get the situation figured out. However, I never got any calls back and never got any information from them about what was getting “figured out.” The next date they gave me for delivery was Monday, July 5th, and Tuesday the 6th at the very latest. When my car did not come at that time, they assured me it would come Wednesday July 7th. On Wednesday, when my car did not come, I was finally able to contact the driver myself, and was told that the car was expected to arrive over the weekend. Ultimately, my car was delivered to me July 10, and I was forced to pay the driver directly, despite Get it Done’s promise that I would not personally be forced to pay the driver. Throughout the process, I was in active contact with Get it Done, communicating my concerns. I asked them repeatedly for what they could to make the situation right, and was never given any answers. Finally, upon receiving the car, I asked them for a refund due to their very late delivery and broken promises. They refused to acknowledge any wrongdoing on their part whatsoever, refused to refund me for the deposit I gave them, and called me a “bully.” Further, they attempted to intimidate me into not opening a dispute with my credit card, falsely stating that for me to do so would be illegal. I am appalled at Get it Done. This has been the worst experience I have ever had dealing with any company.
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