We recently made a move from New York State to Florida falcon was brokered to do the move which we where not told when booking the move this was supposed to be a full service move our belongings where late being picked up due to lack of communication from broker and was a total nightmare from there on after 24 days and many many. Phone calls our belongings arrived they changed form of payment driver had to sit and wait for hours our price from original quote had tripled and we were informed that they could not unload a riding tractor so we had to unload ourselves and that they had no information on a second stop to a storeage unit which was less than a mile away which was also in our original contract then we we discovered that our belongings where not on pallets as we where told it was stock piled in the truck we where given an estimated cubic feet of the load on pick up which never changed and to our knowledge was never remeasured we where forced to rent another moving truck to transfer our belongings to and take to second location and all of our belongings fit in a 26’ foot moving truck with room to spare maximum cu ic feet was 1682 cubic feet so our belongings where never remeasured by falcon so estimated price could be adjusted so as our belongings where being unloaded we saw damaged items and found broken items an more very unprofessional so so sorry I ever did business with this company they were so stressful to deal with and never any straight answers I hope this review helps to keep someone else from having to deal with this company because there service was absolutely horrible for the price that was charged never again