Empire Moving Group LLC

Almost every real person reviewing here states they wish they could give them less then one star.  This is a predatorial company and the positive reviews on here are most likely fake. Google “Empire Moving Group Scam,” search under the video category for google and you’ll see several local television news reports (like WFTV 9 of Orlando and KOLO 8 of Reno) of them taking over multiple months to deliver people’s property. They have an F rating with the Better Business Bureau.  I, personally, have been waiting for almost two for my items to be delivered from Portland OR to Austin Texas.  They can’t ever get hold of the driver to update where my stuff is at or any kind of time table when I’ll be receiving it. Everytime I call one of their customer service representatives for some kind of update or explanation, they say they’ll get a hold of the driver and call me back. They never, ever call me back.  Don’t take the negative reviews here lightly.  They’re probably the only real reviews.

Folks.. think about this! You have a review site were half of the reviews are 5 stars and the other half are 1 star! Now THINK.. which reviews were paid for? THERE TOU GO! Now you get it. Purchasing these fake positive reviews is surprisingly easy to do. You simply type in “buy reviews” in and your browser and you’ll come across ad after ad for b companies offering to help you “boost your rating” and “bury those negative reviews” So tell me.. do you think that it’s the 50% positive views or the 50% negative reviews here that were purchased? My personal experience with this company is that they are only out to get a deposit from customers in any way possible with no regard to the means they use to get that deposit including blatantly lying to undercut the estimate. Once the customer signs up, it falls on them when they realize that the actual move cast will be 2-4 times the quote..

Empire moving group should be investigated immediately by law enforcement for widespread, fraud, theft, and racketeering. Empire is not a moving company. It is a fraud ring that collects multi thousand dollar non refundable deposits. Once they have your deposit, they have no financial incentive to ensure your move is conducted on time, is conducted to any type of professional standard, or that if your household goods are even moved at all. I signed a contract with Empire on 13 April 2021 to have my household goods packed and shipped on 25 to 27 June 2021. 1st Failure…The movers were a no show on 25 June. The driver told me that they could not get on the military post because he was the only person with identification. I called Empire, they tried to say it was my fault which is total B.S. I told Eric at Empire that I live on a military installation. 2nd Failure…I asked repeatedly for my deposit to be refunded. They refused. They asked when I had to move by. I told them 28 June. I received a email stating movers would arrive on 29 June. 3rd Failure….On 29 June 2 out of 3 movers arrived late. Again, one of the movers had no identification. The first thing the mover said was I would have to pay more money if I wanted to move that day. He also said his truck was to small so he wanted to load what he could and then leave. At that point I realized they did not bring enough manpower to pack and load my household goods. They had knowingly brought a truck that was to small for the job and that they were trying to extort me for an additional $3,000. I had to tell them to leave. I called Empire, they refused repeatedly to refund my deposit. I filed a complaint against Empire Moving Group at the Better Business Bureau. Empire Moving Group is a fraud ring and worst organization that I have dealt with in 25 years. There are dozens of similar reviews similar to mine. Stay away from Empire Moving Group.

Do not use this service. They will not respond to you and they do not care about your stuff

For using this company look at the Better Business Bureau reviews. BBB gives them an F for a reason. They have Take an advantage of many people with their unethical practices. I am also a victim of this to the tune of $3000.00 they took my card on file for an estimate but actually Scheduled a move and charged me a down payment I called to correct this error only to be told they are keeping my money. They don’t care about people they just want to take you for a ride.

Got a quote at 1500 signed the contract then went up 2100. Day of move went up.again to 3000!!. Said we would have our stuff 3-5days it’s been 2 months still don’t have it. Customer service is a joke says we will get it next week every week. Go with u pack I wish I did.

It’s satisfying to count on professionals. Service was excellent. Accurate quote without hidden extra costs. They are pretty organized the schedule ran as planned, which I highly appreciated since I was moving my office and needed to get it done fast to keep my business going. Great movers!

Pretty kind and punctual guys, they had a great attitude for work too. What we liked the most is their commitment to resolve any issue, despite we had troubles disassembling one of our beds they were there to help us, they took care of everything. It’s a reliable and serious company.

They went that extra mile to exceed my expectations. My representative was very attentive to my needs and helpful. I got the quote in no time and the guy did not bother me with too many questions. Their expertise was evident, very skillful guys. My dining table got scratched by accident but their insurance was incredibly fast and got it repaired in just a few days. It’s nice to find such a professional and reliable company and I would move with them again without hesitation.

I’m glad to say I’m happy for having moved with these guys. I had no idea about how to move and did not know who to call and a friend recommended this company. Everything went nice and smooth, no delays no broken/damaged items, I’m really grateful for this.

A fantastic crew. Great commitment and they met all my needs. Their price was the best and I really like the way they took care of my things.

My best friend and I moved with this company. Everything ran amazingly from the very beginning. Everybody were nice and helpful. They even arrived 10 min early. These guys have a reputable service.

I have to admit it, this is one of the best moving companies. I was a little skeptic with movers due to bad experiences in the past, many years ago. I had these guys for my move not only because of the good reviews but also for the guarantees they gave me, insurance is pretty good. I want to say thank you and recommend them.

The move was pretty quick and easy. I hired their service to help us move safely and everything was fantastic. not even a single glass was broken. I’m pleased with their service and recommend it.

Excellent service, I’m really thankful for their work. We found several moving companies in the area but this company was the most reputable according to reviews and good references that they have in many web pages so we chose them and we don’t regret our decision. Our stuff arrived in time safe and sound. They are reputable guys.

I asked a friend to recommend me a moving company and she recommended me these guys. My rep was kind and professional and sent me quite a good offer. I compared it with other two companies and noticed that theirs was the best one. All my things were very safe in their hands, nothing got broken. On the delivery day they arrived right in time and were very helpful when unloading. I’m positive other people should give them a chance.

I want to share the experience that my family and I had with this company. Their service was outstanding, it was a difficult move including large and heavy furniture, however everything ran smoothly, nothing got damaged. 100% recommended fast and reliable service.

Hi, I’ve moved 3 times with this company and I’ve never had any issues. They always did a great job when packing and loading. In my second move, my sofa got damaged, but the insurance paid for it without hassle. They always honored their quote and no extra charges ever been charged. They are a trustworthy company.

I hired them twice and both moves were great. They treated me respectfully and were very careful with my furniture. They gave me good service and price. Insurance and storage services were good too. I would hire them again without a doubt.

I moved with these guys a few days ago. They treated me good and they delivered the moving service they promised. No hidden fees, no surprises. It was a hassle-free move.

I always thought that hiring a moving company was a difficult decision, but the story changed with these guys. I hired them and it was great before and after the move. They were always willing to help without hesitation. I recommend them for any type of move. This was a nice experience.

They were fast and nice. They provided excellent service all the time, they sent me status during the whole move, they were on time for pickup and delivery and I really liked their positive attitude. Highly recommended.

I love this company. This is my number 1 moving company since they always do a great job for me at a pretty fair price.

I’ve moved with this company twice. This time I used their storage service which monthly cost is pretty cheap. They took their time to move everything preventing the items to get broken or damaged. The movers were kind and respectful, they packed and wrapped everything. I did not have any damaged items not even the ones that were on storage.

I called these guys thanks to their reviews I found online. When I contacted them they sent me the quote quickly, which was pretty good for my budget. They did absolutely everything for me and I know my move was not an easy one. Their insurance included the transportation costs plus the goods cost. They were right in time, also respectful and careful with my stuff. I’m pleased with their service.

I moved with this company and they were fast, nice and cheap. Their service was excellent all the time. I will use them again without a doubt and if someone has to move I recommend them.

I received very good service from these guys. They were responsible and hard working all the time. I liked their brand new trucks and tools for disassembling furniture. Also the insurance policy is very good. I did not have time to pack and wrap things up due to my job, but they did it for me since I had the option to include it in my quote. The next day after pickup they contacted me to arrange last details. They showed up in time, no problems at all. I really appreciate their service.

I moved from a town house to a 5th floor apartment. I have a little bit of experience with moving companies and I can say that this is one of the best companies that I’ve known. Not only because of their good prices but also for their great job and care for my belongings. I will definitely keep using them.

I moved last week with this company for two reasons. First off my parents moved several times and hired them. Every time they were pleased with great service. Also I’ve noticed they take great care of all the things and they do a great job with packaging and wrapping. I have no complaints for this company and would like to recommend it.

They paid a visit to us to make a quote. The moving consultant explained to us the details of the service. We accepted the quote and decided to move with them. They were petty organized, punctual and everything ran very good. They did the whole thing for us, and all our stuff got no damage during the loading process. They were also quick when unloading. We were impressed about their great skills and commitment.

I’ve always moved with these guys and they’ve always done an excellent job.

Outstanding service, they are honest, quick and efficient. I will hire them again for sure.

I can tell positive comments only. I looked for a fast and reliable service and I found it in this company. First thing I saw was their years in business which is more than 20 years, other companies were too young and I didn’t like they didn’t include insurance and other advantages. Movers were so kind and nice to me. Also careful with my things and they placed everything where I told them which made it much easier for me to unpack. I would recommend them.

I recommended this company to a friend since I moved with them before. He called them and they paid him a visit to assess his move. He lived in a small building without elevator thus moving the furniture would be a little complicated. At the end of the day he moved without any issue, his furniture and appliances arrived in destination safe and with no damages. Everything was properly packed and protected. My friend called me and told me his experience gratefully.

The booking part was easy, my rep called and made it easy for me. He was responsive and committed. The movers arrived right on time and were very nice to me and my kids. The foreman made sure at all times that I was comfortable with the movements and listened to all my recommendations. I won’t hesitate to call this company again when needed.

The movers did their job quickly and professionally, always with a great attitude. Everything went smoothly. All my items arrived without any damage. Most of my furniture is pretty expensive but fortunately they did a great job protecting it with packing materials. These guys make the difference in moving business.

My rep treated me nicely. He worked hard and answered all of my silly questions. I liked that he was pretty easy to deal with. I was impressed with the packing service, they disassembled and reassembled everything. The movers had always a great attitude and were always willing to help me.

The rep was incredible with the reservation process and planning all details. Movers were efficient and friendly and more than helpful, I felt pretty comfortable leaving my stuff in these guys hands, nothing was broken and they finished in pretty short time. I would recommend them without a doubt.

The delivery crew was helpful and left the things exactly where we asked them to. I really liked this since it made my life easier when unpacking and reassembling everything. Really nice service overall.

I was mostly amazed with the customer service, how careful they were on every aspect, how they resolved issues and although scratched my dinning table, the insurance paid for it. I would not doubt to hire them again.

Our rep was honest and nice person to us from start to finish. They were very clear that small moves delivery take 2 to 3 days. The truck arrived in promised time. The driver made sure that the items were in good shape. The cost was only 50 dollars above the quote, very fair according to their great job. I would recommend them as a reliable company.

They delivered a very good service, they ran out of packing material but they quickly found a near place to get some extra packing, so this was no big deal at the end. instead I’m grateful that they did the whole move quickly with the best service. All my family and I agree that this company did a great job.

I am very pleased with the service. They showed up 30 mins late but it was nothing compared to their nice and kind service. They were very careful. I even asked them to do a quick stop on the road to drop some things off, and they did it without any complaints. Thank you guys for your great service.

We thought that we should give them a try, since our rep sent us a great price and was always responsive to our inquiries. Everything ran with no issues, the guys did an amazing job. I also used the packing service, all boxes were marked and easily found upon arrival, nice service.

They made my life much easier from the very first call. No troubles at all, I feel that I made a good choice. Easy to communicate with during the entire move via email or phone call. At the end they delayed 4 hrs my delivery, but it was not a big deal, since the rest of the job was excellent.

This was my 3rd move with these guys. They have been excellent each time. From the very first call the rep was very responsive. I got the quote and booking in record time and he was available all the time for any matter l. The staff was very courteous and helpful, they took great care of my stuff with all kinds of wrapping and boxes. Great move!

The quote I got from this company for a two bedroom apartment was significantly lower than other 3 local companies. I couldn’t be happier. I’m glad that they were honest and professional guys.

I couldn’t be luckier finding this company. They came over early and all of them were in neat uniforms with their identification visible. They were very polite to me and my family. Moreover their planning was excellent, everything ran smoothly and as an added service they disassembled and assembled all my furniture. Nothing but good comments.

Our rep worked along our schedule, listening to our requirements and trying to get them done. It was all a pleasure, the crew did their job and they did it pretty well. I would like to hire them again for my next move.

Reliable and honest, that’s what best describe these guys. My moving consultant was always there for me, answered immediately all my phone calls and even when I had a missing bag he helped me to find it, I really appreciated that and it makes me feel secure to contract these guys again.

I was looking for a reputable moving company and a friend of mine recommended them,l. He said they did a great job on his last move, so I gave them a try. They were polite and friendly. The rep was mindful and honest about his offer. All of my furniture was padded and wrapped in record time! This was my first move that went beyond my expectations, I would recommend them.

Mine was a huge move. We knew this could be very stressful and complicated due to the huge amount of things that we had. Everything included large furniture and an expensive old dining table. Despite all this, the crew did their best. They wrapped things up properly even our mattresses. Nothing got damaged thanks to their work. These guys have an A+ service.

They handled everything with great care. I’m glad the foreman made sure that I wss satisfied with their service. They took great care when packing and moving the furniture and fragile stuff, they really focused on what I wanted and that’s what I look for in these companies, I’ll definitely use them again.

We were worried about finding a good company that could move our odd large items like fitness equipment and our sophisticated griller but this company’s team handled it without hassle. Furthermore they were kind to us and helpful, they even helped us to load our baggage into our SUV. There’s no doubt I chose the best!

I must admit I was a bit reluctant about hiring a moving company however I gave this company a chance and I’m happy to say mine was a great experience. First off, the pricing was quite good. Mark my rep booked my move quickly and made sure the crew arrived right on time. I really like the way they packed our stuff and how they treated us. They made us feel like we were part of their family. Great service overall.

I was engaged by Empire Moving Group, and was given binding moving estimate of $2,133.30 on October 28th, 2020. During the “quality assurance” call, since I had dimensions of every item I ship, I offered this information to Empire. They declined and said their estimate is binding and they do not need this info. On November 12th they sent Map Express Logistics to my house in Santa Barbara, CA to pick up my shipment for delivery in New York City, NY. The worker told me that the Empire Moving Group binding estimate is a scam, they just collect your money, and my total for this move instead of $2,133.30 is now $4,910.00. It is December 28 I still do not have my shipment.

My background: 12 years military, 6 prior cross country moves, second move involving non-government contracted movers. I chose to hire movers myself vice using those provided by the military in hopes of preserving several nice pieces of furniture/antiques. I received quotes from several other carriers, none of which asked me more than the number/types of rooms I had. Then I spoke with Daniel at Empire. He spent an hour with me on the phone detailing every large item I needed moved and talking through smaller things (books, china, etc) that would need to be packed. He was very nice, professional, and helpful. The quote from Empire came back at $12000, $1500 more than the other quotes I’d received. But given how thorough Daniel had been, I chose to move forward with Empire assuming the others would cost that much when all was said and done anyway. Daniel also told me that the owners were Marines and offered me a large discount for my service. I paid a large down-payment and all went well until the move itself. My house was under contract with a quickly approaching closing date. *Note: All quotes from Empire were sent via a link that was not able to be downloaded and was not accessible afterward. I was provided a window of a few days that the move would take place in and the day prior to that window opening, I received a call from Brittany at Empire. She stated that, after reviewing my estimate from Daniel, the price would need to increase by $2000. I questioned this since I had just informed them they would not be moving a full size couch which was already included in the estimate. She insisted that the price needed to go up to ensure space on the truck. She also told me that they had their best crew lined up for me, but they wouldn’t arrive until a day after my initial move window. I was not pleased so she offered “financial compensation” for the trouble (which I never received). Brittany then informed me that if I didn’t pay the $2000 cash immediately (while she waited on the phone), I would lose my scheduled move entirely. Given the deposit and impending closing date, my only option was to pay the amount and hope movers actually arrived. The movers arrived as promised and walked through the house (during this time, one of them named Tibor who had never served in the military claimed to have given me the discount that Daniel said was from the Marine owners – I don’t know exactly what lie was told but it was clear there were too many for even them to keep track of). They started moving/disassembling furniture and then Tibor informed me that the price was going to increase again. To $18000. I objected, but he warned me that they could leave without moving me and take the money I already paid ($4500 deposit + $2000 increase) or I could accept the $18000 total and let them move me. If I didn’t accept $18000, he was very cautionary that I could end up paying $25K+ for the move. What they did was not illegal because nothing was placed on the truck when this transpired. But I was in a corner (with the money I’d already paid them and the sale of my house) and they knew it. The movers that unloaded my goods in TN were excellent and were shocked at how poorly everything was packed by the “best crew” in MD. Multiple antiques were damaged, books were literally thrown into boxes, and a hole was punched through the top of my china cabinet. All other factors aside, it was the worst move damage-wise I experienced even with all of my military moves included. This is the first time in my life I’ve ever been fooled like this or “taken” for money. It’s embarrassing and sickening and I tried to forget it. But I hope this will serve as a cautionary tale for anyone looking to move. You cannot trust Empire Moving Group. They are not incompetent, they are aggressively manipulative and strive to take as much money as possible. Please do not use this company.

The loading team was smart and very easy to communicate with. It was raining on the move day but I was amazed on the movers instead of making excuses, they disassembled chairs, tables and beds quickly. Also the pieces were plastic-wrapped and loaded. My representative was very easy deal with too. This was the best service I’ve ever seen.

They were punctual and careful with my items even when disassembling and reassembling. They took care of everything and that just felt wonderful. Price was really good and nobody else offered so many advantages as this company. One of my mattress got ripped but the insurance covered it. It was the best service I’ve ever seen.

They worked hard and efficiently and finished what I expected would take 5 hours in only 3. The movers were careful and thoughtful with my furniture and treated it as if it was their own. It feels wonderful that everything arrived in destination in time and safe. I will work with them again!

I called these movers to come over the next day since my previous moving company cancelled my move the day before the move date. My rep was pretty mindful and got my quote and booking really quick, everything from that point on ran perfectly. Some items got behind and were delivered on a separate vehicle but it was done the same day so it was not a problem. I’d recommend them.

The two men that came on the move day were professional, courteous and very helpful during the whole move which could be very stressful if not for these guys who made it look the easy for me. They have wide expertise in moving business. I would highly recommend them.

In my experience mine was easily the best move I have had out of 5 moves. My salesman got my quote really quick and everything he explained was pretty clear. I liked his positive attitude, always trying to find a solution to all my concerns. Price was the best I could get for such a nice service!

I would recommend them to all my friends. I could not be happier with these guys. They showed up 10 minutes earlier. All items were properly wrapped and taken care of. Everything was delivered in time and without damages.

This company is the best one I could ever find in the area. They were pretty accurate with their quote and booking was really fast. The guys arrived right on time and were pretty attentive to my instructions. I like they really cared for me and my stuff. I give an A+ to this company’s service.

I needed to move large heavy furniture, I knew my move wouldn’t be easy. The movers came in time and made me feel very comfortable with their careful handling. At the end only a dresser got scratched but the insurance paid for it without problem. I really liked these guys.

I was delighted that during the busiest moving time of the year everyone was so helpful, kind and professional. My rep had an incredible service and was always there to help me. I have no doubt these guys are one the best in town!

We’ve used movers best twice now and had a great experience both times. . Very careful with our stuff and did a great job disassembling and reassembling our furniture. Very impressed and satisfied.

I was extremely pleased with their outstanding service. Everyone were courteous, helpful and they always smiled while working. It’s good to feel that your stuff is being taken care well. I would recommend these guys.

They were terrific coordinating mymove. They were outstanding and extremely helpful. Their professionalism was incredible, and they were pretty kind to my family. Even my kids liked the movers. I would like to hire them again.

Everything in my move was perfect, I was always pleased with such nice and professional people. My cutlery got lost and I called one of their reps who was pretty helpful with the insurance. Their honesty was awesome.

I needed some last minute movers and I didn’t know who to call, but a friend of mine knew this company and recommended them to me like instantly. So I called one of their reps and he took special care of my move. He had the movers at my front door the next day, these guys showed up as promised. The crew leader told me that he knew that my move was urgent and worked hard. These reliable guys.

These guys are very professional, they always treat me honestly and respectfully. Their tools, trucks and personnel are neat. Their packing materials kept my things intact and clean. Everything was loaded and unloaded carefully. Nothing got lost during the whole move and that’s something that I really appreciate. I’ll keep using them in the future.

These movers were absolutely great. I called this company because I needed reliable movers. They were very helpful. They have a lot of expertise. If you want to have a smooth move, call these guys.

Moving is always a stressful process and I want to thank you guys for all the hard work and appreciate what you for me.

The rep contacted me with a very professional and kind attitude, he sent me the quote quickly and the booking process was smooth and easy for me. I appreciate all the hard work and the careful handling. I like to work with professionals and for sure I’ll keep being their customer

The movers were kind and handled my items carefully. I noticed that accidentally one of the workers scratched one of my chairs, they told me that insurance would take care of it and they did! that made me feel I was dealing with a reliable company, which is very important for me.

hese guys did a great job. They put special attention to details and surprised me with their great work. There was only a small issue with the truck which arrived 20 mins later than expected but they made it up for me working really quickly. This company made what could be a difficult move a simple one, thank you guys for helping me out!

I was very pleased with their positive attitude and willingness to do the things right. My rep was pretty attentive to whatever I needed. Their neatness was wonderful and I did not have to worry about anything, I really will think of these guys when I have to move again.

Although I had a large number of items I feel that price was fair enough and the service was the best. I liked the way the crew did their work, always smiling and willing to do the best for me. I’m amazed on their great work.

To be totally honest, moving could be one of the most stressful things ever. However these movers were very careful with all of my things, nothing was damaged. They worked from the time they got there until the time the truck pulled off! And saved me time and money, I appreciate that.

My rep was helpful from the very first call and I could book quickly. The day of the move a professional crew came over. These were polite and hard working guys. I was told it could be a 6.5 hour move but it was done in just 4.5 hours. Nothing got lost or damaged. I will hire this company again.

Everything ran smoothly and in time. Thanks to the company for this great move.

I loved their commitment and responsibility. They were available all the time ahd their customer service is amazing. I’m glad I trusted my things to them, they turned out to be professional and reliable.

These guys were amazing. Very professional and helped me with a same day moving request. Actually got the entire thing loaded up in one hour and they were done. Recommended.

A friend of mine recommended them to move from my old apartment. I don’t have too much things which could mean a not interesting move to many movers, however my representative was always attentive, polite and quick when sending the quote. Things ran just as planned. Also they were available all the time for providing status. It’s definitely worth it to give them a try.

These guy’s service is terrific. They were good at handling and packing my stuff. The man that did the packing was unbelievably careful. Truck loading was done in a very professional way, everything arrived without any damage or scratch. I won’t doubt a second to hire this company again.

My moving consultant and his team were so nice all the time. Friendly and honest guys, they’re even funny, made me laugh with their jokes and their work is just perfect. No complaints at all, I will call then next time I need to move.

They provide affordable, accurate quotes and friendly, professional, quick team members. For a move to our new home this week. Highly recommended!

Outstanding work, positive attitude, they were professional and extremely careful with our things, fast when loading and unloading. These guys won’t let you down.

I live with my 80 year old mom who’s on a wheelchair. These guys helped me to get her downstairs and into my car, this was really helpful and made my move much easier. My stuff got to final destination in good shape, everything was perfect. I would not be able to do it better.

Our rep was extremely courteous and willing to clarify all our doubts and made sure all our questions were answered. Excellent organization, they always stuck to the plan and handled everything carefully.

I have used many times this company and they always have been a charm. Movers were fast, clean and friendly, always paid attention to my instructions joyfully and even gave me a couple helpful advises on how to handle things. It’s evident they have wide expertise. I will definitely use them again.

It was my first time moving by myself and I was concerned about finding honest and capable movers. Despite my lack of expertise I was billed what was quoted initially and price was quite fair. Also the crew was able to disassemble and reassemble two large furniture pieces quickly and without hassle. These guys are really trustworthy.

It was very cold the day of the move which makes it harder for movers to work, however they loaded and unloaded according to their plan and were so careful and nice to us all the time. It’s great to find people that really love what they do. I will recommend these guys for sure.

They were excellent. Exceeded my expectations. I would definitely use them again and recommend them to anyone moving. Quality first!!!

This company came highly recommended to me and they definitely fulfilled all expectations I had. Nice people with great attitude came right on time and went straight to work. The crew carefully loaded my furniture. I will call them again for sure.

¡I liked their honesty and professionalism. My old dining table got damaged during the move, I noticed it was damaged when unloading it, thus I told Rob and he agreed to repair it since movers were responsible for that. They took the table to fix it and then returned it as promised. I really appreciated their honesty and compliance.

They worked quickly, were kind and friendly, and did a great job. We’ll definitely use them again for any future moves!

The building’s elevator was available only until 6 so I asked these guys to be punctual. I’m happy they were right on time, even movers were so efficient that they ended up loading faster than expected and saved me issues with the building’s administration.

I hired these guys for the first time and I confess that I was skeptical, however from the very first phone call my rep was friendly and reasonable. The crew showed up on time and again they were nice and organized. I liked their smiling faces and kindness the whole time, even when carrying heavy furniture. I feel like moving again with them.

I appreciate the services, courtesy, professionalism, and fair rate I got from them. They went even beyond my expectations when packing and handling all things. Definitely recommend. Thank you.

I thought I’d give this company a shot because I needed to move out of my apartment quickly and I was surprised at how well they delivered. The guy on the phone was helpful as got me a really cheap quote. The workers also did a fantastic job moving my furniture, and also they were super kind. I highly recommend them.

These guys exceeded my expectations. First off, our sales representative assessed our move. He asked precise questions that we hadn’t thought of and helped us to have an accurate quote. I recommend their packaging solutions, they’re pretty careful handling all kinds of stuff. I was with the crew the whole time and they handle everything as fragile. I was just impressed with their service.

They took really good care of my furniture. They arrived early, behaved professionally and were quite knowledgeable. It was my first move, so I was a little anxious. They did a great job helping me out and giving me pointers on how to wrap up my dish ware and mug collection. Recommended.

We couldn t be happier with this company s service. We move fairly often and this was by far the cheapest and most organized move. Workers were pretty careful with all our items and their attitude was always friendly and helpful. Would definitely recommend.

Unfortunately, we have had to move 3 times in less than 5 years. Each time we have used these guys. The first time we were so delighted with their service that we used them again and again they always do such an amazing job. Our representative understands the stress of moving and he always do the needful to make us feel at ease. So moving so many times with them has given me confidence to say that these guys will take good care of my move.

Our rep was responsive, helpful and organized. The crew was unbelievable, they did such a nice job. I feel completely satisfied since they took great care of all our belongings, including our expensive glassware. The guy was pretty reasonable to deal with. I’m happy with their service and would use them again.

They made my move on time and on budget. The crew was incredibly punctual and committed with their job. This company turned what could be a stressful move into a smooth and nice experience. Delivery time was even better than promised and that’s something that I appreciate a lot. Thank you guys for making my move easier.

I made a great deal with this company. Their service was fast and effective, they even made the loading and unloading in less time than expected. They supplied packaging even for our mattress and wardrobe, that was awesome. The crew worked solid till the move was done. They are definitely worth it, give them a try!

They were pretty nice and helpful and offered me a good insurance. I was surprised about how careful they were, not even one piece suffered the slightest of damage. They were 100% available for me and delivered right on time. I’m happy with their service and recommend it.

These guys did what they promised, took care of my belongings like professionals and charged what they quoted. No hidden prices or extra costs were charged and that’s something really important to me. Thank you for your great service.

This company took all my stress away and assumed all the responsibility of my move. I just needed to call them once and then they sent me the quote quickly which was the lowest one that I got among several other companies. I confirmed the booking for the next day since I needed to move urgently, and as promised the next day the guys showed up. They handled everything carefully and efficiently. I highly recommend this company.

My dream was to live in Los Angeles and it came true, so I called these guys to move from Houston to Los Angeles, they answered all my questions patiently before booking with them. They were so respectful and kind during the process, took care of my belongings as if it were theirs and everything arrived safe and sound. Great job!

Very friendly guys that enjoy what they do. Their commitment to do things right and their care for details were the facts that I liked the most. The crew put together all furniture that was disassembled and I am very satisfied with the job. I plan to move with these guys again in the future.

I will definitely use them again! Special compliments for these guys for keeping things moving so efficiently. Also they aren’t kidding when they say they never take longer than they say. These guys are fast!!

The guys are super nice and funnier than you should be. They moved everything from a third-floor to a fourth floor in under four hours, even with driving across town and parking snafus at both ends. They were unflappable and always great. I’ll never use anyone else.

Everyone was so friendly and nothing was damaged in the slightest. I would definitely recommend.

These guys are the best in the city! They are incredibly friendly, down to earth and professional. They definitely take the stress out of the mover scenarios. The fees are simple, straight-forward and incredibly reasonable.

The team was polite, quick and gentle with my things. I was quite impressed with how they got a giant dresser up a relatively narrow flight of stairs – wasn’t sure it was going to make it, but they made it happen! Also very reasonably priced.

The movers were exactly on time and then incredibly courteous and professional — they got the move done faster than I expected. And the price was completely reasonable for how excellent the service was!

The coveted fifth star is awarded! Third move with these guys. They are fast and efficient. I had them load up my place, then stop at my storage for the rest of my stuff. Then dropped it all off at my new place. All within two hours. These guys are the best. You won’t regret it if you hire them.

I couldn’t be more pleased with this company! The movers were on time and wasted no time and they were super efficient! First moving company I’ve dealt with and they will be the only moving company I use in the future!

They were working on very little sleep the 2nd time and still did an outstanding job!!!! They took care of all of our belongings and our home. Thanks guys from the bottoms of our hearts!!!

Their people were efficient, careful, neat and very nice and helpful to deal with. Excellent in every respect.

The guys carefully wrapped all furniture and were extremely careful with all our delicate items. We had no damage to anything, not even any scratches on the walls. Recommended.

They are trustworthy and reliable. Their team works very hard and takes care of your belongings. I highly recommend

Nothing was lost, nothing at all was broken, can’t remember ever being able to say that about a move before and I’ve done many over the years. Their people were efficient, careful, neat and very nice and helpful to deal with. Excellent in every respect.

I’m so happy. Will never hire anyone else again! They were fun, good sense of humor and made the day positive. So thankful. I’ll use them every time.

They worked so hard and only took a couple breaks. They were very courteous. Took extra care with all our stuff. I thought they were going to charge us extra because of the stairs and because we had so much stuff. But they didn’t. Very professional. I highly recommend Empire Moving Group!

Our family moves usually every 2 or 3 years and we’ve always used a big name moving company. However my sister referred Empire to us, I called them and received a quote within 45 minutes. Once it was all said and done, they were about 3/4 the cost of what we previously paid to move. The guys showed up on time, were extremely professional, and shipped our items from Texas to Ohio im 6 days. I was extremely impressed with this company’s promptness and thoroughness, and they’ve earned my business for all my future moves. Five stars

They’re really great on the phone, it’s nice to be able to talk to real people throughout a stressful process.

These movers were absolutely great. I called this company because I needed reliable movers. They were very helpful. They have a lot of expertise. If you want to have a smooth move, call these guys.

Moving is always a stressful process and I want to thank you guys for all the hard work and appreciate what you for me.

The rep contacted me with a very professional and kind attitude, he sent me the quote quickly and the booking process was smooth and easy for me. I appreciate all the hard work and the careful handling. I like to work with professionals and for sure I’ll keep being their customer

The movers were kind and handled my items carefully. I noticed that accidentally one of the workers scratched one of my chairs, they told me that insurance would take care of it and they did! that made me feel I was dealing with a reliable company, which is very important for me.

These guys did a great job. They put special attention to details and surprised me with their great work. There was only a small issue with the truck which arrived 20 mins later than expected but they made it up for me working really quickly. This company made what could be a difficult move a simple one, thank you guys for helping me out!

I was very pleased with their positive attitude and willingness to do the things right. My rep was pretty attentive to whatever I needed. Their neatness was wonderful and I did not have to worry about anything, I really will think of these guys when I have to move again.

Although I had a large number of items I feel that price was fair enough and the service was the best. I liked the way the crew did their work, always smiling and willing to do the best for me. I’m amazed on their great work.

To be totally honest, moving could be one of the most stressful things ever. However these movers were very careful with all of my things, nothing was damaged. They worked from the time they got there until the time the truck pulled off! And saved me time and money, I appreciate that.

Honest, responsible and reliable, you can rest assured you’re moving your stuff with the best moving company I’ve ever seen. I would be pleased to use this company again, couldn’t do it without them.

A friend of mine recommended them to move from NY to Atlanta so I called them and they answered at once. The guy was polite and nice to me and sent me a quote in a few minutes. The crew service was even better than I expected, no complaints.

What a nice job they did on my move. All the staff was kind to me and made my life easier. Their availability is 24/7. They provided status without having to ask for it. I would definitely recommend their service to my friends.

Although I only had a 3 hr window with my building elevator I told this to the crew and they were so thoughtful to me that they worked nonstop until they got everything loaded in the truck in 2 hr. Due to the urgency of the situation my mattress was ripped however the Insurance took responsibility of this detail quickly.

They were able to tightly pack the items in the truck and load as much as possible. They were helpful and listened to our directions. There was a little detail when I asked for status one of their reps promised to call me back but she didn’t, so I called them back to complain. 2 mins after the rep called me back apologizing for her mistake and from that point on I did not have to call for status again. This rep called me every day with status and that was great for me.

After calling my sales rep, I received the quote which at the end of the day was pretty accurate. The crew arrived as expected and all of them were polite and compromised with the move. I told one of the guys that my dining table won’t fit through the door, so he immediately checked it out and found that he hadn’t they correct tool to disassemble it, but it was not a problem since he figured out quickly where to get this tool, so he went out and came back shortly. Everything ran smoothly and on time, thanks to the company.

I’ve never seen movers work as nicely and smoothly as these guys. My move had a lot of work I know that and there was a little incident but the insurance paid with no problem. I will definitely use this company again.

They did the impossible to accommodate me on the date I needed. Also they treated us patiently and respectfully. They showed up 15 mins after promised hour, but I consider this a small detail compared to their great commitment. I was pleased that they took great care of all our stuff, they were so careful when loading and unloaded each piece exactly where we wanted, I barely lift a finger. It was an absolute pleasure to deal with this company.

It just took a couple calls to get my quote which was honored until the end of the move. No hidden charges or extra fees were charged. Furthermore my sales representative was courteous and professional and available all the time to whatever I needed. I would definitely move again with this company.

The crew was very attentive to my instructions, I have a lot of fragile things and none of them were broken or damaged during the move, I’m pretty thankful for that and even better the price was the most competitive I could find in the market.

When they picked up my stuff it turned out that volume was 100 cubic feet less than previously estimated. My sales representative was so professional and honest that he recalculated the price based on the actual volume. I appreciate their honesty and transparency.

I’m glad that I found such a dependable and effective moving company. The customer service makes you feel like the most important client and response times were immediate.