Atlantic Group USA LLC

We used Atlantic Group USA LLC for twice, and were pleasantly surprised by the quality of their work and friendly service. Their packing services was very professional, asked right questions over the phone and gave us best quotes compared to other companies. The company is pretty busy, so call ahead – they have many repeat customers and summer is usually very busy. I liked the way they carefully wrapped the furniture with blankets and film wrap, so everything was safe in the truck. They even took a couple of my bigger plants into the truck and delivered them in the same condition! I definitely recommend Atlantic Group USA LLC all my friends as #1 company for moving within US, and I thank them for their continuous excellent job!

Really good movers. They were really easy to book with, provided a reasonable estimate and on moving day- were very friendly and professional. They showed up on time and were very careful with our belongings. Would definitely use them again.

DO NOT USE THIS MOVING COMPANY!!! To keep this as succinct as possible. Quoted one price, paid 3x more. This was our fault for not pushing back on pack-up and/or arrival, but we were exhausted and wanting to deal with it later…BIG MISTAKE on our part. Don’t sign anything unless you agree. I know that’s basic advice, but still a good reminder for everyone. Movers showed up a day late, 1 mover short (taking longer than estimated), the wrong size truck, inadequate or insufficient materials (no packing tape, not enough boxes, etc.). Used our sheets and towels to pack fragile/antique/priceless items, several of which arrived broken. Art, clothes, fragile items…pretty much everything were not packed in the right boxes as committed to and expected. Responsiveness to questions throughout process was minimal to nonexistent. Unsure many times of who to get a hold of and they were usually too busy to speak…meanwhile their trucks were somewhere in the US holding thousands of dollars of our belongings. Then the icing on the cake was the insurance company. We did not agree to full coverage, and we should have opted for full coverage given the number of items that showed up damaged, BUT I don’t actually think it would have mattered. Right now is about 11-months later (including numerous emails, phone calls, etc.) and we are still waiting on only a $200 check from the Atlantic Group as a result of their claims partner’s investigation into our lost and damaged items. Clearly the intent of Atlantic Group USA moving, and their insurance provider CSI Pros (moving claims), is ONLY to hold and keep as much money as possible. There is little to no professionalism, responsiveness, compassion, sense of urgency, or sense of common humanity and decency. This was the most GARBAGE move I’ve ever had. We tried to save money, HUGE MISTAKE. Next time we’ll pay a premium to go with a reputable company that owns the full process. We literally would have ended up paying the same. Instead we were BAITED and SWITCHED. We considered legal action, but at this point, given the multi-state move, too many legal hoops to jump through so chose not to waste our time on an organization that wasted ours. Normally we wouldn’t put a company down, but I’m so surprised they remain in business given the lack of basic business principles this organization does not possess. Or at least didn’t for us. If they do for others, fantastic. But we felt it highly necessary to speak our truth and hope no one else ever has even a portion of this terrible experience happen to them. Good luck with your move.

Great company. Booked it 4 days before and knew quite quickly whether someone was available. The person did a great and professional job, he was on time and helped throughout the whole time booked. Would really recommend!

Had the Help of Atlantic Group USA Moving just last week and all was just excellent, from booking, to arriving perfectly on time, fast and super care service from my 2 helpers, no damages, not overpriced, always super prompt response. I hate moving time but you guys really made my Move Happy!!! Thank you again for your excellent work and professionalism Ethan our friend. And hope to see you again!! Seriously recommended!!

Really took the stress out of moving! The office staff answered all my questions and always responded quickly, and on the day, the two-person moving team was very quick and professional. The initial quote I received spelled out clearly what the estimated price would cover, and how much additional time would cost if the move took longer than estimated. It was also based on time rather than on the size of my old flat, which I found useful. The whole team was always very polite and helpful. My one tip is make sure you put the deposit down immediately after you book your slot to secure it, as this company is quite popular and bookings are in demand!

It is difficult to describe how epic Evan and his team were in helping us move house, but if you’ve seen any of the Avengers movies then you’ll have an idea! Excellent service, super professional and efficient from start to finish, extremely competitive on price, and no job was too big or small. Atlantic Group USA Moving very straightforward and everything went to plan and arrived safe.

Probably the best moving company I have seen. Competitive price, polite team, on time, packed everything, disassembled all the furniture and assembled at our new place and not a single thing was damaged. Cannot recommend enough!